How your personal data is collected, how it is used, and how it is kept secure — everything is clearly explained here.
Your privacy is never compromised at new lucky. Our data protection standards meet international requirements.
Every transaction and piece of data you share is protected with 256-bit SSL encryption — no one can intercept your information.
Your personal data is never sold or shared with any third party. No one outside new lucky can access your information except where legally required.
Identity document details are stored in encrypted form on secure servers and used solely for verification purposes.
You can update your cookie preferences at any time. The option to disable non-essential tracking cookies is always available.
All data is stored in internationally certified, secure data centers. Regular backups and security audits are conducted.
You can view, correct, or request deletion of your information at any time. You are in full control of your data.
This Privacy Policy ("Policy") applies to all use of services on the New Lucky platform. By using the platform, you are deemed to have agreed to this Policy.
Welcome to new lucky. We believe that protecting users' personal data is the foremost responsibility of any trusted online gaming platform. In this Privacy Policy, we are fully transparent about how your information is collected, why it is used, and how it is kept secure.
New Lucky follows international data protection standards and uses best-in-class technology to safeguard user privacy. Our privacy policy is written in plain, clear language so you can easily understand how we handle your data.
This policy applies when you visit our website, open an account, play games, claim bonuses, or contact our support team. For any questions, reach us at support@newlucky.ws.
New lucky only collects information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy. The types of information we collect are detailed below:
Information you provide directly during registration and account management:
Information collected automatically while you use the platform:
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Account Communication & Security | Yes |
| Identity Document | KYC Verification | For Withdrawals |
| Payment Information | Transaction Management | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
New Lucky uses your data only for specific, lawful purposes. We never use your information for anything beyond what is necessary.
We never sell your data to advertisers or third parties. Your information is used solely to improve New Lucky's services and enhance your experience.
New lucky does not share your personal data with third parties — that is our core commitment. However, there are limited circumstances where sharing may be necessary:
All third parties with whom data is shared are bound by strict confidentiality agreements and may only use the information for its specified purpose.
New Lucky uses cookies on its website to improve your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
New lucky has put in place the highest technical and organizational measures to protect your data. Our security framework is regularly tested and audited by independent third parties.
If you notice any suspicious activity on your account, contact us immediately at support@newlucky.ws. Our security team is available 24/7.
You have full control over your data at New Lucky. We believe user rights are paramount when it comes to data protection.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under certain conditions.
You may restrict the processing of your data for specific purposes.
You may request a copy of your data in a structured, portable format.
You can opt out of marketing communications at any time.
To exercise any of these rights, email us at support@newlucky.ws. We aim to respond within 30 days.
New lucky does not retain your data longer than necessary. How long data is kept depends on its type and applicable legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | Up to 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Gaming Logs | 1 Year |
| Communication Records | 3 Years |
| Marketing Preferences | Until opt-out |
Once the retention period expires, data is securely deleted or anonymized.
New Lucky is strictly for users aged 18 and above. We do not knowingly collect or store any personal information from minors.
If you become aware that a minor has created an account on our platform, please notify us immediately at support@newlucky.ws.
New Lucky may update this privacy policy when necessary. We will notify you in advance of any significant changes.
For any questions, requests, or complaints about our Privacy Policy, please get in touch with us. Our data protection team is always ready to help.
For further assistance, visit our Help Center View Page.
Identity verification may be required when requesting data deletion or access. This is done to ensure the security of your information.
SSL Secured
No Data Selling
2FA Protection
24/7 Monitoring
Encrypted Data
Regular Audits
Your privacy is fully protected at new lucky. Register now and enjoy a safe gaming experience.